Dear {FirstName},
We hope you've been enjoying your Monday Morning Motivator. If you've received this issue for the first time - welcome aboard!
It only takes a couple of minutes to start your week off right with the MMM! Be encouraged by the success or great ideas of others in your business community.
What Is Advertising's Most Important Word?
This week Jerry Bader shares with us advertising's most important word. The correct understanding and use of this word will open up a world of possibilities for you or your business. Are you ready to find out what this simple, yet magical word is?
If you had to guess the single most important word in advertising, what would it be? Free, special, discount, sale, new, improved, bigger, better...?
So many words have lost their meaning or been corrupted by misuse or abuse that it is not an obvious choice.
The terms "luxury," "exclusive," and "world-class" have been rendered meaningless after being applied to everything from 800-square-foot condos to restaurants that serve microwave frozen dinners. We can't even rely on "light," "diet," or "low-carb" to actually describe what's inside a package.
What advertisers have done is create a hyper-cynical marketplace, where the audience for whatever you sell has lost faith in what is being said.
But the Web with its emphasis on content gives advertisers an opportunity to redeem themselves and to deliver meaningful information to its audience.
All Content Is Advertising, All Advertising Isn't
Some may cringe at the thought, but in the final analysis all content is a form of advertising. Content is rarely if ever neutral, even if it doesn't overtly promote a product or service. Content always has a point to make, or an idea, concept, or position to advance. If content doesn't provide some perspective, some meaningful knowledge, then does it really qualify as content?
The same can be said for advertising, if it doesn't explain, enlighten or engage, it is just noise.
What Is Advertising's Most Important Word?
My vote goes to the simple, innocuous word "like" a nondescript word that carries with it all the conceptualization power you need to create a business identity, to form a brand personality, and to position your product or service in the mind of your audience.
In a previous article of our's "A Web site Without Video Is Like..." uses the power of metaphor to illustrate how this little four-letter word can crystallize an idea in the mind of an audience.
Metaphor, Analogy, Stories: The Adman's Best Friends
A metaphor explains complex concepts and hard-to-comprehend processes by comparing them to common, everyday knowledge. We use metaphors every day without even realizing we're doing it. We "race" to the office. We work "like dogs." And we all know, it's a "jungle" out there. Metaphors are critical to the way we communicate with each other and to the success of our marketing communication and advertising.
Metaphors can be extended into analogies, and analogies into stories, and stories into campaigns. And campaigns developed in this manner have a higher probability of achieving the elusive status of meaningful content that embeds your message in your audience's collective consciousness.
There is no better way to overcome a client's objection than to put that objection into perspective with an appropriate allegorical story.
Overcoming Objections: How Long Is Too Long?
We've all heard the constant bellyaching from impatient Web users about how long they have to wait for everything on the Web. Every time I hear this from somebody, I am reminded of the story (perhaps apocryphal) of the early introduction of the Polaroid Camera. Before the days of one-hour photo shops, digital photography, and instant video feedback, people had to wait up to a week for their pictures to be developed by the local pharmacy or camera shop. When Polaroid came out with a camera that delivered a finished photograph in sixty seconds, people were amazed; the era of instant gratification had begun.
And, so the story goes, a group of adventurers traveled deep into the Brazilian Rainforest to learn about the indigenous people. When they came across a tribe who had never seen outsiders before, they befriended them and took pictures of them with the Polaroid cameras they brought along. The natives loved the pictures since they had never seen anything like this before, but they did have one complaint, "Why did it take so long for the pictures to develop?"
The problem is not technology; the problem is one of perception. Like the natives who perceived the 60-second developing of photographs to be slow, so to do many Web users perceive the Internet to be slow when in fact it is an incredible technological achievement where anyone with a computer and Internet connection can access information from all over the world in seconds or, heaven forbid, minutes.
The Better the Story, the Better the Communication
The solution to the problem is better communication to make yourself and your message instantly understood. People who are truly interested in what you have to say will wait for your Web page or video to load. What gets them frustrated is that when they wait—and instead of getting a meaningful message they get a bunch of nonsense that is irrelevant, self-congratulatory, or completely incomprehensible.
A video or audio message on your Web site is more easily grasped than a page full of densely written text or cryptic bulleted points. But you will loose your audience quickly no matter what the form of your message if it's confusing, muddled, overly complex, or buried in b-school platitudes and industry jargon. You need your message to be understandable, engaging, and memorable. And one of the best ways to convey that message is to compare it with something your audience can relate to. It's like teaching your kids a life lesson by reading them one of Aesop's Fables.
Finding Your Metaphor
Some people have a knack for expressing things in a way that an audience will instantly grasp and, more importantly, remember. For those of us in the communication, marketing, advertising, and creative-development businesses, it is a necessary skill learned over the years. But for those in the day-to-day grind of business's nitty-gritty, it is rarely an ability that ever gets developed. Creating a Web video campaign that your audience is going to watch, remember, and pass on to colleagues requires a commitment of time and money, and you'll want to make sure it communicates your message effectively. Rather than using your traditional-approach concentrating of features and facts, try something different: Try developing a campaign based on a metaphor that delivers your brand's personality and emotional value-add.
Where to begin? You need to set yourself free from the concrete and concentrate on the conceptual. If this seems like a difficult thing to wrap your head around, start with baby steps.
Concentrate on the Conceptual
Any effective marketing campaign—whether it's a series of Web videos, direct emails, magazine display ads, banner ads, outdoor billboards, television and radio spots, or any combination thereof—will work only if it focuses on a single message.
At the heart of all advertising is the promise you commit to delivering to your clients. No matter how clever or memorable your marketing, if you fail to deliver on that promise, you will fail. Learn a lesson from the politicians. The general public's opinion of politicians is about on a par with having a prostate exam. Politicians can't help themselves; they promise the electorate what the electorate wants to hear, and then fail to deliver on promises that can never be kept. Consequently, people become cynical and distrust everything politicians say.
Failure to deliver on your promise to be the cheapest, the best, or the guy with the most features, is like a politician promising no new taxes. Read my lips! Those kinds of promises are a prescription for marketing disaster. Taking the conceptual approach requires a certain degree of confidence and an understanding that you are going to have to give up something to get something in return. If you present your identity as the Timex of widgets, inexpensive and ubiquitous, then you are giving up the audience looking for the Rolex of widgets, expensive and exclusive.
Audience Resonance: It's All About Striking a Nerve
One of the most memorable commercials ever to appear on television was the 1985 introduction of the Apple Macintosh computer. The anti-Big Brother message said nothing of bits or bytes, or anything else computer-related, but it did establish Apple's character and personality with its allegorical message, which is still valid today. If your marketing message lacks this kind of power and personality, if your advertising is getting lost, or drowned-out by the competition, try finding a metaphor that instantly tells your audience who you are and why they should care.
If you would "Like" some help finding the metaphor that's right for you, give us a call. We're here to help.
Have a great week unless you choose otherwise.
Drago
PS - We have just finished a new web video project for SureSlim. This project is intended to educate visitors to the SureSlim website about their amazing system using an individual's metabolism's to produce effective and lasting weight loss. We will also be producing a 30 sec TV spot from this video. To view go to www.AdamAdGroup.com and click on SureSlim in our video section or go to www.sureslim.ca to see it in action.
PPS - We also just finished a very cool animated video project for eCrypt. The goal was to introduce the product in an unique and memorable manner, something that would appeal towards young male professionals and celebrities alike. To view, visit Go 2 Productions. We receive many requests about how to get profiled in our newsletter. To do so, please call or email us with details about yourself or your company.
Success Profile
With all the negative sentiment that has been megaphoned these past weeks it was a real pleasure to attend the 2008 Ernst & Young Entrepreneur Of The Year Gala.
It was a fantastic evening focussing on the passion and success of some outstanding individuals and companies.
This week we would like to recognize Ron McNeil & Ivan Harmatny of the LMS Group for winning Entrepreneur of The Year in the Real Estate and Construction category.
Since the days when they were two guys and a pick-up truck, Ron and Ivan share the CEO and COO positions in a unique partnership that has driven consistent, planned annual growth.
Today’s LMS reflects the values and vision of these two men whose commitment to customer service and core competence has attracted over 400 of the best people in the business. To find out more about this special company go to www.LMSgroup.ca
The Adam Advertising Group is proud to play a small role in the on-going success of many of the companies featured in the MMM.
Can The Adam Advertising Group help your business, or do you have a success story we should hear about? Contact Drago Adam at drago@AdamAdGroup.com or call 1 866 923 - 6477.
PS : We wanted to say Thank You for sharing your Monday Mornings with us, and also for the positive feedback we receive weekly. The MMM started three years ago with 35 subscribers, today's issue is going out to over 13,127 weekly subscribers.
The Adam Advertising Group 1 866 923-6477 www.AdamAdGroup.com
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